Front Desk Receptionist

Family & Children's Aid (FCA) provides high quality, innovative, behavioral and mental health care to children, adolescents and their families. We are currently looking for a part-time Receptionist to join our team of professionals working within our growing Danbury Outpatient Child Guidance Clinic.

Part-time schedule is 14 hours per week; Monday - Thursday 8:00 a.m. to 11:30 a.m.

Responsibilities and Duties

  • Greet clients upon arrival and check them in via electronic medical records system
  • Obtain and/or update client insurance information and any other pertinent data
  • Collect and process co-payments
  • Schedule future appointments
  • Manage appointment reminder phone calls to clients
  • Answer multi-line phone system and direct callers to the appropriate department
  • Assist with additional clerical responsibilities at the request of the Office Manager, such as scanning, faxing or filing as needed

Qualifications and Skills

  • English/Spanish speaking fluency required
  • 1+ years of experience working in a medical facility required
  • High school diploma or equivalent required
  • Proficiency in Microsoft Office Suites and computer proficiency required
  • Completion of a medical certificate program highly preferred
  • Familiarity with electronic medical records (EMR) system highly preferred
  • Experience with high volume, multi-line phone systems preferred

Part-time Benefits Include

  • Competitive hourly pay rate
  • Weekly Payroll with Free Direct Deposit
  • Paid Sick time accruals per CT law
  • 401(k) Retirement Plan with Employer Match program once eligibility requirements have been met



We are an Equal Opportunity Employer.